How to upgrade or downgrade a service?
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Last updated
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To upgrade or downgrade a plan or service, follow these steps:
Log in to your Client Area. If you don’t remember how, follow this link: Como acceder al Área de Cliente
Click 'Services' in the menu and select 'My Services'
Click on the plan or service you want to change
Click on Expand/Downgrade from the Actions menu on the Product Details screen.
On the new screen, you'll see your current service and available upgrades. Each plan has a selector to change the billing cycle (monthly, yearly, etc.)
To upgrade, click 'Choose Product' under the plan
On the last screen, you'll see the following details:
The plan change details and price
Check the yellow box info. The price is proportional to your current and new plan for the same period (365 days).
If you have a discount code, you can apply it in the corresponding field. The price will adjust automatically based on the discount
Below, choose your payment method
Click 'Buy' to complete your service upgrade
