How to open a support ticket

To open a support ticket, follow these steps:

1. Log in to your Client Area. If you don't remember how, follow this link: Como acceder al Área de Cliente

2. In your Client Area, click the 'Open Ticket' button

1. You'll find three support departments. Open a ticket in the right one, and we'll get back to you soon.

At SitiosHispanos.com, we aim to address your questions and technical issues quickly, clearly, and efficiently. When creating a new ticket, please keep the following tips and recommendations in mind:

• Clear problem description: Describe the issue as clearly as possible. If the problem occurred after following a series of steps, list each one in order without omitting any.

• Current environment: Mention the environment where the problem occurs, such as the operating system version, email client, web browser, or application used to upload and generate content.

• Recent changes: If the issue appeared after making a change (like updating or installing software, or modifying settings), be sure to mention it.

• Screenshots: Attach screenshots of the issue. This will help us understand the context and provide a faster, more accurate solution.

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How to Access the Help Center:

Check out our Help Center for answers to most of your questions. Click here to access it:

Te damos la bienvenida al Centro de Ayuda de SitiosHispanos.Com | Centro de Ayuda

Click here for more details on our support options: How to request support?