How to create email accounts from the HestiaCP control panel?

To create mailboxes, it is necessary to have a domain created with the ability to create mailboxes.

If you have already created a hosting account, one of the options during its creation was Mail Support. This will automatically generate the domain to be able to create mailboxes.

To create mailboxes, follow these steps:

  1. Go to the MAIL section in the top main menu.

  2. You should see a domain in the list, with the number of created mailboxes and their particular information.

  3. If you do not see any domain, you will need to create one by clicking the Add Mail Domain button.

The system will ask for the following information:

  1. The domain with which you will create the mailboxes.

  2. The Webmail client that you can use to check the mailboxes from your browser. We recommend Roundcube.

  3. Activate the DKIM Support option to have email authentication that complies with anti-spam policies.

  4. Save the changes by clicking the Save button.

Once you have the domain created, you will see information such as the number of mailboxes already created, the total disk space consumed, and a floating menu with the following options:

a - With this button, you can create new mailboxes. b - With this button, you can access the Webmail. c - You can edit the account settings with this button. d - You can edit the DNS Zone of the domain with this option. e - With this option, you can suspend the domain. All created mailboxes will stop working. f - You can delete the domain with this option. This will delete all associated mailboxes.

Now that you have the domain created, follow these steps to create the mailboxes:

  1. In the floating menu options of the domain, click on the green icon, option a in the above picture.

The data to configure are as follows:

  1. First, you will see the domain with which you will create the mailboxes.

  2. Below, you will need to enter the name of the new mailbox.

  3. Enter the password for the mailbox below.

  4. From the Advanced Options button, you can configure some additional options that we will see later.

  5. You can set up a secondary mailbox where you will receive the new password if you reset it.

  6. In the box on the right, you will see the information to configure the mailbox in an external email client or to access the Webmail.

  7. Finally, press the Save button to save the changes.

The most useful options you will find in the Advanced Options button are these:

  1. In the first option, you can define the maximum space that the mailbox can occupy.

  2. The Alias will allow you to create a mailbox where all mails addressed to the main mailbox will arrive. This is similar to a redirection but does not require the Alias mailbox to be created.

  3. This option is similar to Alias, but all mails will be forwarded to a secondary mailbox that must be created. It can be a mailbox from the same domain or external to your server.

  4. The traffic defines the number of emails per hour that the mailbox can send. This limit is important to avoid spam. A value between 100 and 250 is recommended.

In the end, you will have the domain created and the mailboxes created. You will see them as follows:

  1. You will first see the domain with which you created the mailboxes. Clicking on the domain will take you to the list of created mailboxes:

  2. To the right of each mailbox, you will see its particular data and a floating menu where you can edit its parameters, suspend the mailbox, or delete it.

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