# How to set up a catch-all email account?

Next, we will show you how to configure the Catch All mailbox.

When an email is sent to an @\[your-domain] account that does not exist, instead of returning this email to the sender, the mail server can "catch" it and forward it to a real email account. This is very useful to avoid losing those messages when the person who sent them mistyped your email address.

The mailbox that receives this type of "lost" emails is called **Catch All** or **Default Mailbox**.

### Accessing the Catch All or Default Mailbox tool:

1. Log in to your [**Client Area**](https://github.com/sitioshispanos/gitbook-helpdesk-en/blob/master/guias/client-area/accessing-client-area.md) and click on **Services**, then on **My Services**

<figure><img src="https://github.com/sitioshispanos/gitbook-helpdesk-en/blob/master/.gitbook/assets/ClientAreaMyServices.png" alt=""><figcaption></figcaption></figure>

2. From the list of hosting plans, access the one you want to configure the **Catch All** or **Default Mailbox** for.

<figure><img src="https://github.com/sitioshispanos/gitbook-helpdesk-en/blob/master/.gitbook/assets/ClientAreaChooseAccount.png" alt=""><figcaption></figcaption></figure>

3. On the new screen, you will see, in the **Actions** box on the left, the option to access the **cPanel** control panel. You will also see, in the **Technical Information** box in the center, the direct access link to the panel from your browser.

<figure><img src="https://github.com/sitioshispanos/gitbook-helpdesk-en/blob/master/.gitbook/assets/ClientAreaAccessCpanel01.png" alt=""><figcaption></figcaption></figure>

4. Once in the **cPanel** control panel, go to **Default Address** under the **Email** section.

<figure><img src="/files/hzBJT5UIaiPjJta7czs7" alt=""><figcaption></figcaption></figure>

In the default mailbox configuration screen, you can choose different options to redirect received emails to non-existent mailboxes.

These are the configurations:

1. First, you will see the domain selector for which you will set up the Catch All mailbox.
2. Next, you will see the most recommended option for setting up the Catch All mailbox. This option will delete the received email and send the sender a message that you can configure in the text box.
3. The **Forward to email address** option will forward the received email to a specific mailbox. This option is not recommended as it could generate spam and affect the email sending reputation of your domain.
4. By expanding the **Advanced Options**, you will see an option called **Discard** which will simply delete the received message.
5. Once you have configured this tool, save the changes by clicking the **Change** button.

<figure><img src="/files/0b3bw4jocZw9lDm9TR7y" alt=""><figcaption></figcaption></figure>


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