How to activate two-factor authentication or 2FA in cPanel?

Hashtags: #2FA #cPanel

Two-factor authentication (2FA) is a security measure that requires two forms of identification. After entering your password, you must enter a security code. An application installed on your mobile phone provides this code. Without your phone at hand, you will not be able to log in to cPanel.

Two-factor authentication (2FA) only supports one simultaneous session. If you log out from one tab while having the control panel open in another tab, the session will close in all open tabs.

As a 2FA application for your mobile phone, Android or iOS, the following is recommended:

Google Authenticator.

Setting up Two-Factor Authentication (2FA)

To set up Two-Factor Authentication, follow these steps:

1. Click on Setup Two-Factor Authentication.

2. Link your cPanel account with your 2FA application downloaded on your phone:

   • To automatically create the link, scan the QR code displayed with your application.

   • To manually create the link, enter the Account and Key information provided by your application.

3. Within your 2FA application, retrieve the six-digit security code.

The 2FA application generates a new six-digit security code every 30 seconds.

1. Enter the six-digit security code in the Security Code text field.

You must enter the security code within 30 seconds. After the time expires, the application will generate a new six-digit code.

1. Click on Setup Two-Factor Authentication.

If you see an error message saying "Could not set user configuration: Security code is not valid", please contact SitiosHispanos technical support.

Deleting two-factor authentication

To remove two-factor authentication, click on Remove Two-Factor Authentication.