# How to set up email auto-responders?

Follow these steps to create an automatic response in your email accounts:

### Accessing Automatic Responses

1. Go to your [**Client Area**](https://github.com/sitioshispanos/gitbook-helpdesk-en/blob/master/guias/client-area/accessing-the-client-area.md) and click on **Services**, then on **My Services**.

<figure><img src="https://github.com/sitioshispanos/gitbook-helpdesk-en/blob/master/.gitbook/assets/ClientAreaMyServices.png" alt=""><figcaption></figcaption></figure>

2. From the list of hosting plans, enter the one you want to activate **Automatic Responses** for.

<figure><img src="https://github.com/sitioshispanos/gitbook-helpdesk-en/blob/master/.gitbook/assets/ClientAreaChooseAccount.png" alt=""><figcaption></figcaption></figure>

3. On the new screen, in the **Actions** box on the left, you will find the option to access the **cPanel** control panel.
   * You will also see, in the central **Technical Information** box, the direct link to the panel from your browser.

<figure><img src="https://github.com/sitioshispanos/gitbook-helpdesk-en/blob/master/.gitbook/assets/ClientAreaCpanelAccess01.png" alt=""><figcaption></figcaption></figure>

4. Once in the **cPanel** control panel, go to **Autoresponders** under the **Email** box.

<figure><img src="https://github.com/sitioshispanos/gitbook-helpdesk-en/blob/master/.gitbook/assets/CpanelAutoresponder02.png" alt=""><figcaption></figcaption></figure>

5. First, choose the domain for which you will generate the **Automatic Responses**, if you have more than one. Then click on **Add Autoresponder** to generate it.

<figure><img src="https://github.com/sitioshispanos/gitbook-helpdesk-en/blob/master/.gitbook/assets/CpanelAutoresponder01.png" alt=""><figcaption></figcaption></figure>

Setting up the **Automatic Response** is quite simple. The form will ask for an email address that will generate automatic responses, the sender's name, the subject, and the message body to be sent.

<figure><img src="https://github.com/sitioshispanos/gitbook-helpdesk-en/blob/master/.gitbook/assets/CpanelAutoresponder03.png" alt=""><figcaption></figcaption></figure>

You can configure when the **Automatic Responses** will be activated and when they will end. You can set this in the **Start** and **Stop** options.

7. Finally, click on the **Create** button and the automatic response will be created.

<figure><img src="https://github.com/sitioshispanos/gitbook-helpdesk-en/blob/master/.gitbook/assets/CpanelAutoresponder04.png" alt=""><figcaption></figcaption></figure>

### You can also check out our tutorial on Youtube:

{% embed url="<https://www.youtube.com/watch?t=1s&v=9SOGB8c1h38>" %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.sitioshispanos.com/menu-principal/guias/correo-electronico/herramientas-y-opciones-de-correo-utiles/configurar-respuestas-automaticas.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.