How to set up an SMTP account?
Last updated
Last updated
Our Email Marketing platform allows you to send email campaigns using any external email client (Outlook, Thunderbird, Apple Mail, etc.).
When you add contacts as recipients of your mailings, they will be automatically added to the contact list on our platform.
To send these types of emails from an external email client, follow these steps:
Go to Settings.
Then, to Create SMTP credentials, in the SMTP box.
The system will ask you for an email address that will be used for sending. This email address, or its domain, must be verified following these steps: https://github.com/sitioshispanos/gitbook-helpdesk-en/blob/master/guias/email-marketing/what-do-i-need-to-configure-to-use-email-marketing.md
You will see the selected email address, the password, and the SMTP server and port information. You will need to configure this information in your external email client as if it were a regular email address.
It is important to connect using this information, even if the selected email address exists in a hosting account with a different password.
When you close the box, you will see the information of your email address and its SMTP connection details. If you click on the three dots at the top right, you can change the password, edit the email address details, or delete it.
Finally, if you go to Settings again and then to Manage SMTP, you will arrive at the same screen shown above, where you will see your created email addresses.