# How to transfer my domain?

### Transfer a domain to Sitios Hispanos

1. To initiate a domain transfer, log in to your [Client Area](/menu-principal/guias/area-de-cliente/acceso-al-area-de-clientes.md), then open the **Domains** menu and select **Transfer Domains**.

<figure><img src="/files/6QIHyqqYEb8v702kUqUC" alt=""><figcaption></figcaption></figure>

2. The system will ask for the domain name to transfer and the EPP or Auth Code provided by the current domain provider.

<figure><img src="/files/uEGTgmSeSOa2YfAZeKxd" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
Transferring domains between providers does not affect ownership. When changing a domain provider, the ownership data remains the same.
{% endhint %}

After completing the transfer request, an invoice will be generated for the domain transfer payment.

{% hint style="info" %}
Transferring domains to Sitios Hispanos will add one year to the domain's expiration date.
{% endhint %}

#### Requirements for the transfer process to be completed:

It is very important that the domain to be transferred meets the following conditions. Check the following points with your domain provider:

* If the domain was recently registered or transferred, you must wait 60 days to initiate the transfer process.
* Do not start the transfer process if the domain is close to its expiration date. If the domain is less than 15 days from its expiration date, it is advisable to renew it first.
* The domain's **Status** must be **ACTIVE** or **OK**. The **Locked** status will not allow the transfer. You can check your domain's status using websites like [https://whois.domaintools.com](https://whois.domaintools.com/).
* Disable the **Privacy** option for the domain.
* The domain's contact information must be complete. The email account associated with the domain must be accessible.
* Obtain the **EPP Code** or **Auth Code** for the domain to be transferred.

Once the transfer is initiated, it will be completed within the next 7 days.

{% hint style="info" %}
When initiating the transfer, both domain providers will send an email to the contact email address of the domain to be transferred. You must respond to both emails to authorize the transfer, or the process will not be completed.
{% endhint %}

### Transfer a domain to another provider

To transfer a domain to an external domain provider, make sure it meets certain requirements. Log in to your Client Area and follow these steps:

1. Open the **Domains** menu.
2. Then, go to **My Domains**.
3. Choose the domain you want to transfer and, on the right, open the dropdown menu.
4. Select **Manage Domain**.

<figure><img src="/files/I3rjGSKvonW5ISYgSoa9" alt=""><figcaption></figcaption></figure>

#### Requirements for transferring your domain to an external provider:

1. If the domain was recently registered or transferred, you must wait 60 days to initiate the transfer process.
2. Do not start the transfer process if the domain is close to its expiration date. If the domain is less than 15 days from its expiration date, it is advisable to renew it first.
3. The domain's **Status** must be **ACTIVE**. The **Locked** status will not allow the transfer.
4. Obtain the **EPP Code** or **Auth Code** for the domain to be transferred.

<figure><img src="/files/r3LCWFFhYHxi7b3DDIS0" alt=""><figcaption></figcaption></figure>

The external domain provider will request the **EPP Code** or **Auth Code** to initiate the transfer.

{% hint style="info" %}
When initiating the transfer, both domain providers will send an email to the contact email address of the domain to be transferred. You must respond to both emails to authorize the transfer, or the process will not be completed.
{% endhint %}

Once the transfer is initiated, it will be completed within the next 7 days.


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