# How to activate two-factor authentication in WHM?

Within WHM, you can manage this option that increases the security of access to cPanel.

Before starting with the development of this instance, you should consider cPanel's recommendations regarding the apps to use on your mobile phone:

* For Android, iOS, and Blackberry => Google Authenticator
* For Android and iOS => Duo Mobile
* For Windows Phone => Authenticator.

After accessing the WHM of your Reseller plan, go to the option "Security Center" => "Two-Factor Authentication".

If upon entering this instance you see the message: "The two-factor authentication security policy is **disabled**", please contact us to have it activated.

<figure><img src="/files/472ikSb47KkD5Qo1iKtb" alt=""><figcaption></figcaption></figure>

The above image is what you will see as soon as you enter. In the "Settings" tab, you should not edit anything, leave the Hostname of the server as the provider/sender.

<figure><img src="/files/WEegRjUMl2mzaznwtRyv" alt=""><figcaption></figcaption></figure>

In the "Manage Users" tab, you will find the list of accounts that have the *Two-Factor Authentication* option enabled in their cPanel, as for the user to appear here, this option must necessarily be activated and configured in each cPanel.

Within the actions of this tab, for example, is the option to disable the *Two-Factor Authentication*.

<figure><img src="/files/AULjx2BBZZ5iaH7m98q5" alt=""><figcaption></figcaption></figure>

In the "Manage My Account" tab, you can configure two-factor authentication for access to your WHM.

If the status is "not configured", click on the "Configure two-factor authentication" button (The detailed process below can also be used to configure "Two-Factor Authentication" in cPanel).

<figure><img src="/files/nY5CzQzduq85kx07i3Vj" alt=""><figcaption></figcaption></figure>

Open the app you have downloaded on your mobile phone to use the two-factor authenticator. Depending on which one you have downloaded, you will need to add a new item or code, with two options available: use the QR generated in WHM (similar to the one shown in the image above) or use the account credentials and key also generated in WHM.

<figure><img src="/files/oKqq5i0b1OsMTH5IYj9o" alt=""><figcaption></figcaption></figure>

Once this is done, the authenticator will be configured in your mobile phone app. Simply enter the code generated in the app in step 2, in "Security Code," and click on the "Configure two-factor authentication" button.

<figure><img src="/files/gMrFGFSVfXHd3Y3qfHBX" alt=""><figcaption></figcaption></figure>

The information explained in this section can be applied to the cPanel process of activating *Two-Factor Authentication* on an account.

<figure><img src="/files/3Cz4AWI5wHHXWdTT4DBz" alt=""><figcaption></figcaption></figure>

As can be seen, the process is identical.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.sitioshispanos.com/menu-principal/guias/web-hosting-revendedor/administracion-con-whm/como-activar-la-autenticacion-de-dos-factores.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.