Help Center

Transfer a domain to Sitios Hispanos

To start a domain transfer, log in to your Client Area, then open the Domains menu and select Transfer Domains.

The system will ask for the name of the domain to transfer and the EPP or Auth Code provided by the current domain provider.

When the transfer request is completed, an invoice will be generated to pay for the domain transfer.

Requirements for the transfer process to complete:

It is very important that the domain to be transferred meets the following conditions. Check the following points with your domain provider:

  • If the domain was recently registered or transferred, you must wait 60 days before initiating the transfer process.
  • Do not start the transfer process if the domain is close to its expiration date. If the domain is less than 15 days from its expiration date, it is recommended to renew it first.
  • The Status of the domain must be ACTIVE or OK. The Locked status will not allow the transfer. You can check your domain status using pages like https://whois.domaintools.com.
  • Disable the domain’s Privacy option.
  • The domain contact information must be complete. The email account must be accessible.
  • Obtain the EPP Code or Auth Code of the domain to be transferred.

Once the transfer is initiated, it will complete within the next 7 days.

Transfer a domain to another provider

To transfer a domain to an external domain provider you must ensure it meets certain requirements. Log in to your Client Area and follow these steps:

  1. Open the Domains menu.
  2. Then, go to My Domains.
  3. Choose the domain you want to transfer and, on the right, open the dropdown menu.
  4. Select the Manage Domain option.

Requirements to transfer your domain to an external provider:

  1. If the domain was recently registered or transferred, you must wait 60 days before initiating the transfer process.
  2. Do not start the transfer process if the domain is close to its expiration date. If the domain is less than 15 days from its expiration date, it is recommended to renew it first.
  3. The Status of the domain must be ACTIVE. The Locked status will not allow the transfer.
  4. Obtain the EPP Code or Auth Code of the domain to be transferred.

The external domain provider will request the EPP Code or Auth Code to start the transfer.

Once the transfer is initiated, it will complete within the next 7 days.