What to do if my connection to the server was blocked by the firewall?

If you don’t see your site online, email accounts aren’t working and you can’t access your control panel, it’s very likely the server’s firewall has blocked you.

Go to the following page to quickly see what your IP is: https://www.cual-es-mi-ip.net/

Then, contact technical support to inform them of the incident, give them your IP and they will check the firewall for a possible block.

If your connection was blocked they will unblock you and tell you what caused the problem.
Normally it’s due to repeated entry of a control panel password or an email account password.