How to configure the antispam filter?

Below we will show you how to enable the Antispam Filter.

Activating the SpamAssassin Antispam Filter will allow you to stop spam messages that you receive in your mailboxes.

Accessing the Antispam Filter

1) Log in to the Client Area, click on Services, then on My Services.

2) From the list of hosting plans you have, enter the one for which you want to enable the Antispam Filter.

3) On the new screen you will see, in the Actions box on the left, the option to access the cPanel control panel.

You will also see, in the central box Technical Information, the direct access to the panel from your browser.

4) Once in the cPanel control panel, go to Spam Filters, in the Email box.

5) First, enable the options you are interested in for your filter. You will see three options:

Process new emails and mark them as spam:

This option is the filter itself. You must enable it for the other options to be processed.

Move new spam to another folder (Spam Box):

This option will create a spam mailbox in your email accounts. Detected spam will be moved to this mailbox automatically.

Automatically delete new spam (auto-deletion):

This option will automatically delete emails detected as spam. It is recommended to configure a higher strictness for this than the one given to the normal filter.

Spam Threshold Score

In these options that the Antispam Filter has you will see a link called Spam Threshold Score with a determined value.

This is the strictness of the filter. It is recommended to set a value of 8 for a not too strict filter or a value of 5, which will make it a bit stricter. It is not recommended to lower it below 4 or it could filter legitimate emails.

Manage Whitelists and Blacklists

Below the main Antispam Filter options you will find an option called Show additional settings.

This option will open the manager for Whitelists and Blacklists.

Within each list type you can define domains or email addresses that you always want to accept or block. This way, you will ensure certain emails always arrive or are always blocked by the Antispam Filter.